IT Help Desk

Parent Technology Ticket Creation Using Incident IQ

Piscataway School District uses Incident IQ ticketing system for requesting technical support on your child’s technology.

To submit a ticket, please do the following:

  1. Open a Web Browser (such as Google Chrome or Microsoft Edge)
  2. Go to
  3. Fill in the following information:
    • First Name
    • Last Name
    • Email address
    • School/Location of your student
  4. Click “Continue”
  5. Select the issue that is similar to what you are experiencing.
  6. Provide a detailed description of the issue you are experiencing
  7. Enter your child’s Student ID number.
  8. Click on the “Submit Ticket” button located in the bottom right corner of the web page.


You will receive an email confirming your ticket has been created.